Return & Refund Policy
We guarantee that your order will arrive in excellent condition.
We do not take returns. However, in our sole discretion, we may issue you a credit or resend your order if the product is not in excellent condition.
If you would like to request a credit or your order to be resent, here's what to do:
1) Take a digital photograph of the product.
2) Put the product into your refrigerator or freezer as you normally would.
3) Contact us immediately at (206) 447-1818 or  . You must contact us within 24 hours of order receipt to make a claim.
If you place an order and subsequently cancel it, we may at our sole discretion, charge a 10% cancellation/re-stocking fee.
Please keep in mind, that we are not responsible for products that spoil if there is not someone to receive your FedEx delivery on the date that you request it.
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